diamond exchange 9
diamond exchange 9
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This app is available for your device
diamond exchange 9
This app is available for your device
Contact
+91 2493371876
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange 9?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your phone to complete the login process. This method replaces the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a stable and strong signal. If you don't receive the OTP, click "send OTP" again and wait for the designated time to pass. If the OTP still doesn't arrive, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active phone number. If your number has changed, submit your updated KYC details via email to the customer support team to assist with transferring your account. This will help complete the account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, and you should be able to log in and play without any problems. This will ensure you have the most up-to-date version and can access the app smoothly.
Q1: What is the minimum withdrawal amount in the diamond exchange 9?
In this app, you can withdraw a minimum of Rs. 100, which is higher than the minimum withdrawal amounts in other apps. Withdrawals are only available for the money earned from gaming, not for bonus amounts. This means you can cash out the money you've won, but not any rewards or incentives.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved in the app. This includes linking your Aadhaar card, UPI ID, and adding your bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically shorten the process time to 30 minutes to 3 hours. However, in some cases, payment delays may occur, requiring a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to your settings and review your transaction history. If your withdrawal is pending, don't worry, the funds will be added to your wallet account within 24 hours. If it doesn't happen, you can reach out to their customer care centre for assistance.
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